Messaging

one inbox messagin

Engage & convert more customers with Messaging

Communicate with customers across SMS text message, Google, social channels, web chat, and even collaborate with teammates — all from a single inbox.

Connect and convert across channels

Say ‘goodbye’ to phone calls and emails, and ‘hello’ to more conversions. With LJA Reviews Messaging service, you can reach and respond to customers 1:1 across high-converting channels like text, Google, Instagram, Facebook, Webchat, and more.

messaging

Communicate on every channel

chat with customers

Manage all conversations from one inbox

With instant notifications, an easy-to-use mobile app, and an inbox that automatically organizes your messages by customer and channel, you’ll have everything you need to stay on top of customer communications and deliver a stellar customer experience.

Solve problems as a team

Team Chat lets you connect 1:1 with your team or in groups, give support agents access to internal experts, and assign customer conversations to the right team member for faster responses and a smoother workflow.

team chat
cross channel chat

Reach more with less

With 3,000+ integrations and industry leading automations, we make it easy to import contacts and send automated, trigger-based messages — like welcome offers, referral requests, and more based on customer actions.

Get one inbox for all channels